Print, Scan, and Fax FAQs

  • General Questions

    You may print from any of our Library computers, or from anywhere on your own device.

    Use a Library Computer
    You can print using the default settings on the computer and pickup your job at a Kiosk in the Library.

    At the Kiosk, enter your Library Card & PIN to retrieve the print job. You will be prompted to choose options as well as to pay by cash or credit card.

    Print from anywhere on your own device (SmartAlec)
    You can send print jobs for pickup at any AC Library using our SmartAlec service. Visit the link and enter your Library Card & PIN information. Non-members can also go through similar steps, but will be required to create a guest account to use this service. SmartAlec is also available as a free download on Android and iOS. 

    After logging-in, you will be able to upload a document to print. You may visit any of our locations to complete the printing process at a Kiosk in the Library. 

    Only pdf, doc, docx, xls, xlsx, ppt, pptx, csv, txt, html, rtf, jpg, png, bmp, jpeg, and heic files are compatible.

    • Printing or copying black and white pages costs $0.15 per page
    • Printing or copying color pages costs $0.35 per page
    • Scanning is free - Please contact your local Library for the latest on scanning availability. 
    • For fax costs, please contact your local library

    At present, AC Library cardholders can print up to ten (10) black and white pages per day free of charge from a Library computer or your personal device. We are unable to provide this benefit for photocopies or to members without a Library Card. The number of free prints available may change at any time due to costs.

    Costs may be paid at the print Kiosk by cash or credit card (Visa, Mastercard, or Amex).

    Your privacy is something we take very seriously. There are two parts of keeping your print information confidential, the physical access and the digital storage.

    For physical access to your print job, only someone who enters your Library Card number and PIN can view information about your printing at the print Kiosk. A digital copy is kept on the print Kiosk in case the printer jams, only until the end of the day or until manually deleted by staff at your request.

    For Online Printing, SmartAlec jobs are transmitted over TLS 1.2 network protocols. These jobs are encrypted and stored in a database for seven days to provide time for you to visit and pick them up. If you wish, you can log in and delete your own uploads from the database prior to the automatic deletion.

    Yes, you can print from your own computer at the library or from anywhere in the world with internet access.

    Cloud printing of documents is available for mobile devices and computers using a web upload or by installing the Smart Alec App (iOS / Android).

    Yes, the multifunction printers at the Library can scan to email or a USB drive. There is no charge for this service.

    As of May 2022, scanning equipment is down at many locations. Please contact your local Library for the latest on scanning availability. 

    Yes, specialized equipment is available to send a fax. Please contact your local library to confirm availability and cost for faxing.

    When printing at a Library computer, your print job is deleted at the end of the day.

     

    No, you may access Library computers and print as a guest. You will need to hold on to your pass to retrieve your print job and you will not be eligible for free pages as a guest user.

    Yes, color printing is available for the cost of $0.35 per page.